FAQs
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Shipping Policy
We ship worldwide with a flat-rate delivery fee of $15 USD within the United States and $25 USD for all international destinations.
Delivery Times:
Within the United States: Please allow 1–5 business days for orders to arrive.
To Asia Pacific, North America (outside the U.S.), and Western Europe: Please allow 10–28 business days for orders to arrive.
For the rest of the world: Please allow 10–30 business days for orders to arrive.
Customs and Duties:
All international orders may be subject to customs fees and import duties upon arrival in the destination country. These charges are determined by the customs office in that country and are the responsibility of the customer. We do not cover or reimburse any custom fees, duties, or taxes. -
Please allow up to 4-6 weeks for pre-order shipments to arrive.
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Returns and exchanges can be made within 15 days from when your parcel has arrived.
To return or exchange any purchase made, it is vital that you email/contact us first with a reason for your return. You will also need to attach your receipt/proof of purchase, otherwise we will not be issuing your return.
We only accept returns if they have manufacturing issues or are deemed faulty. Items returned must be unworn, with tags attached and in its original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Items will not be refunded due to change of mind or sizing, however we will provide an exchange.
Please note we will not be responsible for any return/exchange shipping fees. Postage fee is not included in refund.
Discounted items are final and cannot be returned or exchanged.